IT Technical Support Services

The Approved Suppliers listed below have entered into an agreement with the University of Toronto to supply IT technical support services. Contracts are valid until February 10, 2023.

The Approved Suppliers can provide the University of Toronto with the following highly skilled resources at various experience levels:

Business Analyst
Business Architect
Cloud Specialist
Courseware Developer
Data Architect
Data Conversion Analyst
Data Specialist
Enterprise Resource Planning (ERP) Specialist
IT Facilities Architect
IT Facilities Specialist
Middleware Specialist
Network Administrator
Network Architect
Penetration Testing Specialist
Privacy Impact Assessment (PIA) Specialist
Project Manager

Public Key Infrastructure (PKI) Specialist
Security Analyst
Security Architect
Security Specialist
Service Desk Analyst
Software Architect
Software Programmer/Developer
Software Specialist
Solutions Architect
Strategic Advisor
Systems Administrator
Technical Support Specialist
Technical Trainer
Vulnerability Assessment Specialist
Web Developer
Web Specialist

Pricing Guide

A Pricing Guide can be used to determine ceiling (i.e. maximum) rates from each supplier as provided in the Master Agreement. However departments can request and negotiate a better discounted price for individual assignments.

Pricing Guide

How to Order

	Threshold*	Ordering & Payment Methods	Quotes
	$0 – $4,999.99	PCard, Certified Invoice, FIS Purchase Order	1
	$5,000 – $99,999.99	FIS Purchase Order	1
	$100,000 +	Contact Procurement Services
* Dollar thresholds are exclusive of taxes

Approved Suppliers

	Supplier		Contact Information
			Gloria Higdon Senior Business Relationship Manager (613) 599-8600 x2207 https://www.calian.com
			Kiera Bauer Account Executive (416) 861-1492 x3272 https://www.eagleonline.com
			Ksenja Thellimi Division Manager, Government Services (416) 260-9996 x222 https://www.planitsearch.com
			Rob Tolan Managing Director (437) 344-9664 http://www.sisystems.com
			Colin Mark Managing Director (416) 855-7837 x111 https://www.stepbystepps.ca
			Joanne Boucher Vice President (416) 345-1777 x231 https://www.wardtechtalent.com