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I am having trouble logging in – what should I do?

If you are U of T full-time staff or faculty, login to uSOURCE with your UTORid and password on the Procurement Services website:


If you experience difficulties logging in, try the following:

Step 1

If you are a new user, and see the following error message, continue to Step 2.

If you are a returning user, and see the following error message, skip to Step 3.

Step 2

Confirm your UTORid and password are correct using the following link: https://www.utorid.utoronto.ca/cgi-bin/utorid/verify.pl.

If you receive the message “Your UTORid and password have been verified,” proceed to Step 3.

If you receive the message “Authentication failed” contact your Campus Help Desk.

Step 3

Clear your browser cache and then restart your browser.

If you are still unable to log in after trying these steps, contact the uSOURCE Help Desk, and a team member will be happy to assist you.

Still need help? Contact Us!

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    Last Updated:  January 10, 2018