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How do I close my AMEX card account?

To close your AMEX card account, submit a cancellation form signed by the department head, or email purchasing.help@utoronto.ca with the following information included:

  • Cardholder name, as it appears on card
  • Last 5 digits of card number (do not send full card number)
  • Confirmation that there is no outstanding balance on the card
    • If there is a credit on the account, Procurement Services will arrange for payment of the credit at the time of cancellation.

Effective January 29, 2021,all remaining AMEX Travel Cards will be cancelled; after this date all card transactions will be declined, and cardholders must settle outstanding balances directly with AMEX.

Last Updated:  November 17, 2020